MyTown2Go

response required

This app is behind the times of other mainstream delivery apps. You have to login every time you use the app, it doesn’t have a feature where you can use Apple finger or Face login. It’s hard to navigate between adding food and shopping cart, sometime it won’t let you remove something from it also. Plus many other problems with just the program itself, so glitchy. It’s like this app is stuck in beta mode. I noticed this app has been out for awhile, but I don’t see them reinvesting in it, no evidence to prove they are. To bad because I’m stuck using it in this small city. Because the other mainstream food delivery apps have almost nonexistent usage with the local businesses here. I really hope this app steps it up a lot....really quick! Oh, one good thing about the app is they have the largest selection of business to order from. Maybe all the money is going to the salespersons instead of the app and webpage.

As with most new apps you need to work out the kinks and tangles but I had good service and my delivery girl was super nice I would suggest adding a cancel order button and as well as a better form of communication between customers and driver as well as a time management implement and that should be a big one because the longer you take the more people may think this is a fake app or a scam and it’s not. Thank you

response required

I live in Des Moines IA and even though a resturaunt is a MILE from my house it’s an hour and a half wait even though I called the restaurant and they said they aren’t busy. (I have the flu so can’t leave the house) Also the app is absolutely terrible and is always freezing even though I have an updated phone. The driver tip is also built in to the price, which means you can’t choose the tip. The tip that they put on a driver for less than a mile away is FIVE dollars, which to me is absolutely insane for an almost 2 hour wait time. The app is extremely hard to use. I have heard nothing but bad things, and did not end up completing my order because it was so hard to use. Also, I tried tons of promo codes, they tell you that as a first time customer delivery is free, they have printed cards with codes on them and none of them ever work

Recovering from surgery, wasn’t in the mood to drive around esp on pain meds, so I gave these guys a chance & they did exactly what I expected them to do, which was deliver my order, on time as promised, with no drama & no excuses for about $5 plus tip. Awesome. They allowed me to verify my food before I signed, tip can be pain in the app or cash. Does NOT get any simpler & convenient as that! Well done! Will use again!

response required

First of all, the app the barley useable. It glitches and is not user friendly whats so ever. When I was browsing different options for the menu, I accidentally added something. But I didn’t place an order when it was time to check out and pay I tried to delete what I accidentally ordered off the menu.....the order got placed anyway. Then when I actually decided to place an order that I wanted everything seemed fine, then when the delivery guy got here my tab was way more than it was supposed to be plus the order I tried to delete, got submitted as well.