MyGP, Bangladesh

Sorry as it is a long message: I have gp vts with my car. I do get the bill every month via sms and email. But the thing is i cannot tag this number with MY GP app or even i cannot know its current recharge update. The thing is i usually pay my bill through City Touch (City Bank Internet banking). But whether it actually recharged or not, i always remain in confusion till the next bill. Once it happened that my bill was not updated and hence my gp vts service was off. So the thing is, i use MY GP app with my personal mobile number to review my recharge status but with GP VTS number i don't have any way to verify. I know you can obviously help regarding this as you are THE GRAMEENPHONE. Nothing is impossible for you guys. So please again make me amazed with a solution. And if there is no current solution then you can implement this idea without any doubt. I believe all gp vts customers will be happy regarding it. An idea: if an active GP number/sim is required for verifying in MY GP app, maybe you can make a new field for VTS where customers can put their vts number and a sms will be sent to the authorized gp number which is tagged with the gp vts number. Regards, Jishan

The app is so far the best mobile operating app I’ve used. But still there’s some small features that should be added. Like the usage history. The outgoing call history is shown in it. But I really feel the necessity to see the incoming calls history also sometimes. There’s no way to see it in the app. It’s a minor yet a very necessary thing. You might lose all your call history from your phone but yet check it from the app if all the incoming calls are also stored there as well as the outgoing calls. Thank you.

The app is very useful and is very efficient. A very good initiative from Grameenphone but something is missing. Why not add a support to gift a certain package of choice to a friend or someone in need. Why not add a support to share bundles with others. It would be very useful. Please introduce new features like more attractive offers and deals. Can’t wait to see this app develop. It’s a well built app please take it further into development. Thank you.

I think you have done a better job for everyone.. but need to upgrade some features.. You have gave history where we can see only outgoing history but need to see incoming also.. we don’t want usages history, we want all the call details and all kind of history.. So if you would be kind please give the all history.. Thank you

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Though I’m seeing Myplan 250 & 160 in my eligible Plans, I can’t migrate to those as it prompts “Invalid Input. NID”. Even though I haven’t asked or inserted any information about NID. There were only info about address and email id options that I was asked to Input. Even contacted Support and they assured me more than once that I can migrate from MyGP app. And after several attempts, clearing cache, recharging worthless 400tk deposits then received call from 121 that “ I’VE TO GO TO NEAREST CUSTOMER CARE” What a “JOKE”. If it’s not possible there should not be any option in the first place.