Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Report problems where and when you find them! With myDSMmobile, you can reach out to your City government right from the palm of your hand. Use your smartphone to report any of the most common complaints or services with GPS-enabled photo or video built right in. Keep track of requests for service and problem complaints in your neighborhood with real-time updates online. Remember, a geo-coded picture's worth more than a thousand words!