myBioness

I am deleting my previous review, in which I railed about the quality of the app. I’m not sure if it’s my understanding or the app recognizing my phone but it seems to have been working fine for the past month. At first there was a lot of difficulty with pairing and Bluetooth disconnecting. My only frustrations now are similar to what other reviews mention, it resets itself to the same level every time you turn it off and back on. The step counter does not seem to sync properly on a regular basis. And sometimes my phone steps are much higher than Bioness steps, and when it has been on all day.

Add the ability to change from double tap to single tap. This will give more flexibility to us that have MS related hand dexterity issues. For gate mode, add the ability to resume session at the last level that was set. For example, if I set the level to 6 and then I turn gate mode off it should go back to 6 when I turn gate mode back on. It shouldn’t go back to the default level. That should only happen when I first turn the device or app on.

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The “manual” mode does not specify the intensity it outputs. intensity can only b adjusted in exercise and gait mode. To me “manual” means it’s on when u press the button, not constant meaning u double press and it stays on. The fact that you can’t adjust the intensity before the modes are turned on is absurd. Please fix these issues and you should be able to adjust ALL the settings including the clinician adjustable ones. It’s taken almost a year and more than 5 visits (traveling far distances is not easy for an MS patient) with the clinician and the settings still are not satisfactory/correct. I OWN these devices, paid a lot of money, I demand the ability to change my settings on my devices. The fact the app is NOT free is absurd as well. Make this right Bioness!

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I paid $25 for this app instead of buying the hand control when I bought my new Bioness Go. It is great IF it connects and works. About 3/4 of the time, it does nothing. It unpairs petty much every time I turn it off. If it does happen to stay connected, it’s an awesome app. But its pretty useless to me since I got it because it’s so unreliable. Fix the app so it’s dependable and I’ll change my rating to 5 stars.

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Can’t reset the initial intensity so it’s set to where I need it each time I turn it on. This is a major oversight by the app developer. There is no “pause” button. Many times a day I would like to have it “inactive” for several minutes. To do this I have to turn it off and when I turn it back on I have to readjust the intensity on both legs. A very poorly thought out design. An insignificant issue is having symbols on the control page that are not defined anywhere. I spent a lot of time on the Internet trying to find documentation and it does not seem to exist.