My PT Hub

The app is great but my notifications will not clear neither will my clients clear when there is nothing to be notified about This is very frustrating and needs sorting please

Always been a bit worried about going online, but this app really helped me and my clients love it. I can’t recommend enough how much this has made me expand my business. The program feature is fantastic and have a compliance area for this is even better. It’s refreshing to have an app which you can tell has been used by personal trainers and fits the needs of a PT Best PT software

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This UPGRADE has cost me more money! I have every day complain that the app is crashing, videos not showing; the app continuously kicking clients out when they start a workout. Customer service and It guys say over and over up to date the app, sorry, what version are you using? They are thinking we are an idiot and don't know to up to date the app. we are living in 21 century and even four years old kids understand and know hoe up to date the app. I ask clients to use MY PT Hub Classic if they use IOS and hunting the better app. and no longer will be staying with these guys who don't care about us! I am still having issues, total unfortunate!!!!!

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1. Signing up was a issue. I ad to contact support which then had me waiting for more than 24 hours for a call. 2. It took 48 hours for them to figure it was a URL error on the original sign up screen. 3. All to finally get logged on to find I have 13 days left of my 30 day free trial I tried to start 2 days ago.

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Granted this is better than the old version known as my pt hub classic but that was really not difficult - it was probably the worst app I have installed. However, this version is still awful - lots of issues which suggests to me there has been zero usability or performance testing done before this was released: - use of light (whiteish) text colours on a white background making things impossible to see - as of the last update, no workouts showing in the workouts section but will show when starting a workout- I would hazard a guess that this is THE main reason for using this app for most users, get it right - takes an absolute age to download things, list of workouts (when they do show), files etc. Wouldn’t be so bad if it was only the first time and it cached it but it’s every time - constant errors. I was just using the app for about a minute and saw an error across the bottom at least 3 times I can handle the odd bug here and there but when it almost becomes unusable...