My Impact

I have been using this app for a few months since the organization I volunteer at switched to the Better Impact system. I like that I can start and stop the clock from my app, so I don’t have to deal with the temperamental tablet provided for us. Well, another organization I volunteer at has migrated over to Better Impact. I now have two accounts (and at some point maybe 3). I wish this was like the reddit app, where you can easily switch between multiple accounts. Instead, I have to log in and log out. This confuses my phone as far as autofill goes. That means for one account I have to type in my password every time. I use strong passwords, not memorable ones, so it’s a real pain. This system seems widely used, I can’t be the only one with multiple accounts. Other than that, it’s fine.

ask user to change the rating

I gave this app 1 star only because negative stars are not permitted. This app was foisted on California Parks Department staff and in turn onto volunteers. It is billed as a productivity tool. But, there have been countless hours wasted attempting to get this junk implemented. And not just in our local district, but statewide, according to my well-placed sources. “Productivity improvement” is an oxymoron. Improved productivity is a bill of goods sold to fools in Sacramento — who apparently share the same bureaucratic mindlessness as the CA Department of Motor Vehicles, who spent $250 million or so on a computer system that failed. My time has been wasted repeatedly trying to get this shameful product to work. The lack of support for local staff and volunteers is appalling. I do not have the polite language to express how detested this woeful product is among users, who have no choice regarding its use.

They must have worked out all the kinks from the past reviews because I selected the link from my Better Impact log in page, downloaded the app, signed in, and immediate was able to see all of my volunteer opportunities. Signing up was such a breeze! I also like how you can start your volunteer time on the front page. It is so much easier to use than their actual website!

This is a terrible app. It does not open to the volunteer page you need to get to. Spent hours trying to get through. Not worth the effort.

Nice app for scheduling and keeping volunteers informed. Much better than keeping track of email messages. Thanks