My FreedomPop

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I wonder if your CEO Has used this app & service himself. This is a good case to be turned over to investigative teams at the news networks. It is shameful that US Sprint & AT&T are selling their services to resellers that are ruining their good name. 1. One never gets a live person except when buying the service 2. No live customer service, everything is done via email 3. The app My FP rarely works, like others have said you just get a blue bar with a blank screen. For those who claim they have been able to log in, consider yourself lucky. 4. If you want to update billing info or change your plan it must be done via MY FP app which doesn't work. In order to post this review, I must give it one star which it doesn't deserve.

I have an iPad and an iPhone But I constantly lose my iPhone and is always out of memory on 16GB phone so if you ad FP to iPads it would Cause less frustration with opening the app and using your service. Which I paid the 2GB “free” trial for first month and everything worked perfectly until I forgot to pay it and then I got worse, I couldn’t pay the $20 or switch to the free plan and I need you guys to help me out and switch me to the free plan for my hotspot and send me another hotspot because I lost the one you guys gave me, but please switch the plans so I can use my FreedomPop service again with my Paypal

I have an iPad and an iPhone But I constantly lose my iPhone and is always out of memory on 16GB phone so if you ad FP to iPads it would Cause less frustration with opening the app and using your service. Which I paid the 2GB “free” trial for first month and everything worked perfectly until I forgot to pay it and then I got worse, I couldn’t pay the $20 or switch to the free plan and I need you guys to help me out and switch me to the free plan for my hotspot and send me another hotspot because I lost the one you guys gave me, but please switch the plans so I can use my FreedomPop service again with my Paypal

I have an iPad and an iPhone But I constantly lose my iPhone and is always out of memory on 16GB phone so if you ad FP to iPads it would Cause less frustration with opening the app and using your service. Which I paid the 2GB “free” trial for first month and everything worked perfectly until I forgot to pay it and then I got worse, I couldn’t pay the $20 or switch to the free plan and I need you guys to help me out and switch me to the free plan for my hotspot and send me another hotspot because I lost the one you guys gave me, but please switch the plans so I can use my FreedomPop service again with my Paypal

The initial login screen took a few seconds to load but I was able to login and completely use the app. It has a modern design which is much better than the old My FreedomPop app! Thanks 🙏🏼