MTI Player

Hi Caleb, and thank you for your review. We have released a number of updates to our application to ensure stability when using the tracks. We also recommend putting your device in airplane mode with WiFi turned off to ensure there are no interruptions to your show. We would love to hear any additional feedback you may have as we are always striving to provide the best experience possible. Feel free to reach out to us at player@mtishows.com or by calling our office at 877-845-4704. We look forward to working with you again in the future!

Hi jdancee, thank you for your review. We recommend ensuring automatic updates of the app are turned off to limit this error. We have also added a “Remember Me” option when logging in to assist if the app does update. We would love to hear any additional feedback you may have - feel free to reach out to our office at player@mtishows.com

Hi Methos, and thank you for your review. It sounds like there may be a connection error with your device - we recommend putting the device in airplane mode with WiFi turned off to remove any interference when playing the tracks. Let us know if this solution works for you, and feel free to reach out to our office at player@mtishows.com

We’re sorry to hear the application is not working as expected, and we want to do everything we can to assist you. We recommend ensuring you are on a strong WiFi connection and using the “Test Download Speed” button before hitting download. We are also happy to assist over the phone if needed. Feel free to contact our office at 877-845-4704 and we can help troubleshoot the device with you.

We are sorry to hear your user experience with our app had not been as pleasant as we would hope, and we welcome any and all feedback you may have. If you’d like, you can reach out to us at player@mtishows.com or call our office at 877-845-4704. We are always striving to make our app the best it can be, and your feedback can help us achieve that. We look forward to hearing from you!