MTA TrainTime

Nothing truly functions in ny especially public transpo. This works just enough to skip the machines if you’re running late. Unsure why the tickets have an expiration time (a date ok but an actual ticking clock, not necessary. Mark it used and move on to improving the app). I have used the app for four weeks. First two weeks bought single (peak/offP), no issues just unreasonably expensive. Next two weeks tried the 10day pass (no saving at all. Full unreasonable price...). Last week I was told by a conductor there is no longer peak hrs for when I board my train and had purchased in advance (still can’t find any verbiage to read on this...). The motto, as I’ve heard from a mta exec goes as such “don’t bring logic into this” and it is very true of public transportation in NY. It’s illogical and pure extortion alas they got us sheeping about and there isn’t much fight we can do without owning a vehicle. Overall the app itself is easy to handle for what I need (just tickets nothing more), luckily I have yet to experience issues as others but even with it I say it’s worth downloading to avoid missing your ride.

I would give 5 stars but I didn’t want people to thing this review was fake. People I take the train to the city every fricken day, and this is the easiest way to get tickets. I don’t have to wait on a line, and the train workers don’t need to punch my card, i just show them my phone and they nod at me and my ticket. Some people were complaining IT do est process a payment but that only happens when WiFi is low, try again in a couple minutes and it should work fine. It’s only happened to me once and I was able to purchase a ticket in legit the next 2 Minutes. This app doesn’t take forever to load, it’s incredibly easy and useful. Seriously people it’s a free app, there’s no advertisements or anything. Just try it a couple times and if it’s not for you then it’s not for you, but seriously this app is way better than waiting on line. That’s just my opinion.

If you still use the combined Metro-North & MetroCard, then Mail&Ride is the way to go. Otherwise this app gets the job done and has been improving since it launched (being able to use 2 cards to split payment with QTB cards, adding a shortcut to the monthly ticket in the home screen, shortcut to repurchase ticket, etc.) The app is sometimes slow to load, especially if you didn’t see the conductor coming and are rushing to get it opened. It would also be nice for it to Auto-Renew on the first of each month instead of having to go thru all the screens of “Purchase Again”. The app should also add Touch ID for the Account Settings, and also combine it with train time, maybe a ticker/departure board on the main page for our origin/destination stations depending on time of day with the track number.

Convenience is great with this app. I’m a Uni. Student who has to take the LIRR every four days out of the week. I’ve only bought a paper ticket once and have had no issues with buying or activating tickets, yet. Been using this app for about 2 months regularly and it’s great. Especially when I’m just able to catch a train without taking time to buy a ticket at the station. Less chance of misplacing my phone instead of my ticket. Don’t need to fumble my bag for my ticket. I just buy the amount of tickets I need for two weeks and stockpile ‘em for use. Just easier overall. However, I’m not keen on their refund policy for mistakenly ordered/ unused tickets- but the convenience is just too great. Unless there is a major problem, I’ll continue to keep using this time saver of an app.

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I got this app with the intention to use it in my wallet for convenience but I was unable to add it so I called 1 week ago to ask how I can add my monthly ticket to my wallet and the person that was on the phone with me was unable to find out how to add it and said he needed to contact the engineers that work on the App because he was unable to figure out how to and said I would get an answer within 2 day. Today (1 week later) I call again to try again but now the lady tells me that it actually does not support wallet nor family sharing. She said you can use Apple Pay to make purchases but can’t put your ticket in your wallet and family share also does not work because the ticket is only valid for 1 person. I reason I got the app was because of the wallet but now I will never again use this app after my ticket expires. I am incredibly displeased with this false advertisement