Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.0MS Energy e is a smart electric scooter APP. APP communicates with the scooter through Bluetooth. Through the APP, you can view the detailed information of the scooter, set the vehicle parameters, and support functions such as firmware upgrade.
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)
