Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
With Monolog you can: • Record and listen by holding the device to your ear, like talking on the phone (iPhone only) • Cut, copy and paste to edit a recording like text • Transcribe speech while you record or afterwards • Backup and sync your recordings with iCloud • Share via message, email and more • Keep recording or listening while the screen is locked
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)