Moneyspire 2019

response required

No longer works after iOS13 upgrade. Crashes to login screen when attempted to add new or view existing transaction or reminder. Thinking to switch to MoneyWiz.

response required

This review has more to do with my experience with Moneyspire overall. The iOS app is just basically a transaction entry app for the desktop version. It syncs over Moneyspire’s cloud service, and it does what it’s supposed to. I got Moneyspire as a cross-platform Quicken replacement. I love Banktivity, but I need something for both Mac and Windows, and iOS. Importing a QIF was painless, but syncing to Moneyspire’s cloud was not. I emailed tech support about the issue. About a week later, I get a response that says “Sorry for the delay. Are you still having problems?” I responded that yes, I still needed help. As of the day I’m writing this review, I have yet to hear back from them. It’s been about three weeks or so. I finally got cloud sync to work on my own. Stick with Banktivity.

response required

I loved Moneyspire 2019, and bragged about how much better it was after fighting with Quicken. Last week, Moneyspire started locking up my iMac every time I tried to enter a transaction. It’s been a week now and support has refused to respond in any way to three pleas for help. I was dead in the water and frantic, but no help! I actually had to go buy a laptop to see me through this lack of support. Love the software, but it’s useless if you can’t get help with a problem.

response required

What is the point of recording and keeping track of transactions if the balance is not known? This app is not for me.

response required

**see update at end I started out fine with Moneyspire. But then it got progressively worse. Here are several problems: 1. There is no help. This is a huge problem. No live help, no tech support phone number. Just email, and if you hear back in a week you are one of the lucky ones. 2. Reconciling. This is where I needed help. The format is a disaster. (I've been using Quicken and MS money for years, so I know how to reconcile). If you need to add in a forgotten transaction while reconciling, it disappears and does not subtract the amount. If you postpone reconciling (to go find the lost transaction) you have to re-enter your date and balance info EVERY TIME you return to reconciling. When the account does finally balance, it does not offer an option to "pay bill now" (if it's a credit card). You have to go and enter that separately. I get hives every month when it is bill reconcile time on Moneyspire. 3. No fingerprint sign-in on the app. This one should be a no-brainer. Nope. You have to punch in your PW every time. It won't even remember it for you. There is one thing I like about this app, but it's not enough to up my rating to 2 stars. I like having the phone app linked to my account so that I can enter receipts on the fly. Great. But if I need to split the categories, it cannot be done on my phone. But at least they have fixed the synching problem. If my issues get resolved, I will come back and change my rating. But in the meantime, I am shopping for a new program. **UPDATE Moneyspire is no longer working on my iPhone since updating to iOS 13. I sign on and try to add a transaction, and it kicks me out of the app every time. I sent them a message four days ago and have heard nothing besides an automated message. There goes the ONLY reason I was still using Moneyspire... the ability to enter transactions on the go.