Mid Penn Bank Mobile Banking

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In the past month the app crashes every time I open it with a fingerprint. I suspect that the newest iOS update isn’t compatible. The app is still usable if you plan on logging in manually without the fingerprint. It’s a fairly straightforward app but I hate the mobile check deposit rules. If you travel, or can’t make it to a physical branch to deposit a check good luck getting it deposited with the mobile app. The check deposit limit is so low it’s practical useless. I actually opened an online account with Ally bank that allows me to deposit up to $50k (I’d have a hard time maxing out that daily limit! Lol) a day through mobile deposits and the funds are available next day. Mid Penn needs to make their app and policies more comparable to other banks to remain “my bank”.

App is working better than before, guess it could have been my phone. That said, it does have an easy to understand layout and is super easy to use. However, processing takes (for me) two full business days when doing the Mobile Deposit. It would be 5 stars if that could be made quicker.

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This app + the website’s online banking are so bad it’s making me go to a new bank. Every time i log in online it tells me my password is wrong & i need a new one. Takes 10-40 minutes to receive the recovery email. Not exactly what you want when you need to know how much money is in your account. The check cashing part of the app also did not work for me.

I truly enjoy the friendly customer service. It truly is exceptional!

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I hate this app! It is useless to make mobile deposits. I do business with several banks and their mobile deposit feature are easy to use and always works, but this app ALWAYS, each and every time, rejects the mobile deposits. This app could REALLY use some work.