Mentor DSP by eDriving℠

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This app does not work. It repeatedly reports incorrect and absolutely false data. On my last trip , it stated that I had 11 seat belt off events. Which is completely false. No vehicle I drive moves an inch without my seatbelt being fastened about me. I treat seatbelt use as one of the most important things I can do in protecting myself and do not like that mentor is completely inaccurate on this data. In this regard, the app reports absolutely incorrect and false data stating that I drove with the seat belt off. The data is completely incorrect and whatever information collection method that is used to track seatbelt use is completely inaccurate and absolutely false. This is just one area in which it is inaccurate . There are numerous other issues with the app. I have submitted several support tickets on the inaccuracies, but the responses are dismal and demonstrate that the app creators really don’t care about the issues with their app. The mindset is that as long as they report something it’s ok, whether its true or not.

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This is just an attempt at a company to micromanage their employees. It’s completely worthless and if anything makes driving less safe and more robotic. To claim reverse as dangerous is idiotic. Maybe just hire more competent drivers and train them better instead? Amazons drivers are some of the worst even with the Mentor app at work simply because they disregard the system. In the app they have a “phycologist” claim that multi-tasking is impossible because we can actually put all our mind to multiple things at once. Duh. That’s not what multi-tasking is, it is doing multiple things at once and being aware of how much effort each thing needs in order to be complete, which is obviously possible since people do it everyday. The app is so frustrating that it makes the easiest job annoying. A poor attempt at actually trying to make driving actually safe.

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This app is useless there is no rhyme or reason to the scoring system. A good is just as bad as a an average or risky. How can you have 3 logged events being smooth turns and stops and get a good, and your score drops from that. Then you can get a great with no logged events and your score don’t move at all? How do you get a great with no logged events but get a good when you get positive feedback with smooth turns and stops? App is useless and I believe is just as distracting because you don’t know what you will get. Also how can you take a trip that’s for example 10 miles and one time you hit the brakes hard or don’t have a smooth turn in the last mile of the trip but that automatically gives you a lower score? The other 9 miles that you were driving great don’t count for anything? Just a pointless app.

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Registered my walking movements as driving and counted it as phone manipulations even though I was scanning the packages as I walked to the houses. Support says it can tell When it’s in the van and when it’s not. I called BS on that and told them to don’t treat me like I’m stupid because their software is not that smart. There’s no geofence for it to register to show that it’s inside the van or not. Your assumptions are that the drivers that are using this app are dumb hicks that don’t understand technology. Hardly. It’s OK to admit there’s flaws. That’s how you fix these things. But don’t try and pretend that everything is working as intended. I don’t even understand how anybody rated this more than one star that used it. It’s obviously the developers that have rated it higher to counterbalance every single real user giving it a one star.

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I don’t know how bonuses are counted at other locations, but at mine, it’s based on driver rating/score. That said, I’ve tried to be good... there are some days where I drive as “gently” as I can in a deliberate effort to keep things good, but somehow, I get marked for more things than I normally would from driving more aggressively. It makes no sense. Seriously, some of my best scores are on days where I drove as aggressively as I used to before the app started being used, and on days where I purposely try to reduce hard cornering, braking and acceleration, somehow I get hit even more? It makes no sense. This app is garbage.