Map My Run by Outside

I have used this app for more than a year and loved it, but unfortunately it has lost its appeal. I’ve recently reported issues I have been having with the app 3 different times. But have not reported when I’ve had issues 5 times that. I have had to disconnect it from my AppleWatch to run independently because it wasn’t working, it would start on its own or pop up on the watch but you couldn’t start it from the watch. Running the app from my phone became an issue it would Pause mid run and I wouldn’t realize it and then have to stop running to get it to un-pause. Sometimes I would have to force close the app and restart a workout. The GPS pace tracking seems to be super unreliable for example it will clock me running a 9:30 mile then jump to 16:00 mile. Today the Pause and Stop button completely disappeared so there was no way to pause or even stop the workout without force closing and restarting. I started having just about every single one of these issues after I paid for a year membership (which I have canceled) but am paid up until next September. The disappointing thing is all of my activities are already here and I have to start over with a new app.

Indoor 10lap/mile, 8lap/mile tracks are too tight for the gps to track distance accurately. I find I’ll run 4 miles and the app will say I ran 2.4 or something but will keep the 4 mile time. So I’ll run 4 miles in 35 min and the app will say distance: 2.4mi, time: 35 min. ALSO, I find that when I am running and I walk for 5 seconds, then start running again, the app will pause the run, I have auto pause off. I will continue the run and the app will no longer be tracking. 4 stars because everything else is good. Data and such. Also, it could use more challenges, other running apps have more challenges people complete on a monthly basis to earn virtual medals, it just makes things more interesting. 5k, 10k, 15k runs to earn a medal, and have people compete with each other (leaderboard of fastest times) etc. I would really appreciate MORE CHALLENGES like on a weekly or monthly basis? Would be cool. Excuse the use of bold letters in “more challenges” not trying to yell with large font but more so attract attention to the need of more challenges haha. Pleeeeease. $30 a year subscription for 2 year long challenges??? And some other small medals and stuff. It would encourage people to run more if you had lots of small challenges that people can earn small virtual medals to brag about, that add onto their profile for others to see progress and such.

I’ve been using this app for many years. I even bought an Apple Watch as a companion to this app for running, biking, and walking the dog. I like that it communicates with myfitnesspal But here’s the rub. When this app is installed on my Apple Watch, it starts itself, runs in the background, and kills my watch battery before the end of the work day. A watch that does before the end of your work day is not very useful. I have to go I. To the phone and kill the app, then kill the app on the watch, and even by then it seems the Watch has opened the app on the phone again already. I spend 10 minutes fussing with it when I notice it’s doing that just so that I can make sure my watch battery won’t be drained in 6 hours. It’s fine when I remove this app. It’s even fine some of the time when I have the app on. I don’t run with my Apple Watch anymore because of this app. It’s pretty annoying. I’ve talked to support about it and they basically shrugged me off and said they’ve never heard of anyone else having that problem so it must be me. It’s a great app if they can fix that glitch, but until then, I can’t use it with my Apple Watch, which I bought specifically to use with this app.

I used to be able to start my workout on my phone, put my phone in my pocket, hold up my wrist and see that on my Apple Watch the app had already opened and showed my workout already going. The last few weeks this no longer works or only works part of the time. Now I hold my watch up (after starting a workout on my phone) and it does already have the watch app open, but now it only offers me the option to start another workout on my watch. So I start a workout there, and then SOMETIMES it will get in sync with the phone and change the time, and other times it won’t. Then I get home and finish my workout on the phone so that I can write my notes before finalizing it. After which I will notice later that when I hold my watch up there is still a workout going on my watch which I have to finish and delete. These are not issues that were present a few weeks ago. It would be nice to see this rolled back to where the phone and watch properly sync with each other during and after a workout.

ask user to change the rating

I have noticed since the most recent update that something must have happened to this app. Wondering if a rep from the company would read this and get back to me? Have used this app for a year + and most recently for training for my half marathon for the past few months. So so disappointed as the last couple days when I tried to use it it pauses itself and I don’t know it. Wasn’t able to track a 10 mile run with numerous attempts of restarting the app and had to guess at my distance which is so so heartbreaking after all of this training. Also the app was already going when I launched it the other day? And it paused itself again and I closed it out, but all the sudden about 20 minutes later it started reading out my stats. Which was only five seconds because that’s when it had paused itself the last time I had tried to use it. Today when I tried it it didn’t even display numbers for the time or distance, it just showed dashes. I updated again this morning and I also deleted the app and then re-downloaded but no change. I’m so disappointed, and I was counting on using it for the half marathon which is in six days now. Help! I do see that option to get help with the app, but I would still like to reach out this way as well.