M&S - Fashion, Food & Homeware

Marks and Spencer’s ARE a TRADITION, l believe they are working very hard “behind the scenes” to develop their Buying and Marketing strategies to appeal to all age groups. This is ESSENTIAL if they are to NOT just to Survive but THRIVE on the High Street and online too. Their customer base has, in many cases, wrongly, been seen as “over 40’s” I believe they are fast responding to a NEED to appeal to younger age groups who will then remain their future customers. Per Una started well, dipped and let’s see it pick up again and let’s have a “Junior Per Una” for BOTH sexes (NO GENDER NEUTRAL PLEASE) from age 5 - 13! Now that would go down well! Busy parents are looking more and more for “ONE STOP SHOPS” Huge gap in the market here M & S! Would also ❤️ to see you develop more on the Organic food side! Even developing idea of weekly delivery of Organic Fruit/Veg/Salad boxes, another huge gap in the market which Waitrose & Tesco, YES!!! Tesco are competing to fill. I try to eat as much Organic food as possible as l have a serious issue with the level of Pesticides sprayed onto fields that enters the food chain and then US! SO! A HUGE SHOUT OUT to our dearly loved ❤️Marks & Spencer’s WE NEED to get behind them and support them in their ambitions to Move with the times and still deliver high end quality that is “inclusive and not exclusive”

What do I love about M&S? The products, the helpful staff and their iconic food hall. They are working flat out to meet the ever changing needs of customers and they give us quality clothes, many with a real designer and classy edge at reasonable prices. Like many I like some cheap throw away clothes at the end of the season but my M&S classic pieces remain season after season. Let’s make a conscious effort to keep buying their products. Now, onto the food hall..their pioneering Dine in for 2 gave many of us a restaurant quality meal with wine throughout the recessional years and beyond when many of us couldn’t afford the cost to dine out. Thank you!!! I spent many a candlelit weekend enjoying your food. You inspire us with your ability to constantly push the boundaries with food and flavours, packaged in new and innovative ways. I don’t write reviews but felt it was time to appreciate an iconic store we gave all grown up with. Marks and Spencer...know that you are appreciated!!!! 🌟

Hi can't fault your food the £10 thick cut stake is soooooo unbelievably delicious. Your good for you balanced meals at £3 are also fantastic i have eaten a lot this summer real good feel factor almost feel the ❤️ baked in so to say.. But as to your clothes not for me. But i understand your catering for the more mature customer. But food as been spot on this summer . I have shopped at Bournemouth a few times this summer enjoyed my vist but like the retail park more than town center . only complete is your female staff at self check out are a bit to fast to "help" more i find interfering & distracting.. With attitude that I have never been in a marks& Spencer store before . And need showing straight away what to do i really don't like this patronising experience.. But apart from this i am still happy to part with my hard earned money as a carpenter to treat my self to one of those delicious steaks every payday. thanks!!!🐒🌏👣🇬🇧

Unlike other reviewers, I’ll stick to reviewing the app and steer clear of ranting on how brill M&S is as a brand and how great their steaks are (🤷🏻‍♂️). The app is very easy to navigate and has a less “busy” feel to it than the M&S mobile website which I have used exclusively up to now. You can access your account and look at both current and previous orders and track deliveries (strikingly similar to the mobile web pages). I’ve yet to order anything through the app but navigating and searching for items is very easy and surprisingly better than the mobile website which I thought was very good anyway. A couple of shortfalls I have found are highlighting matching items and showing “you might also like” sections. You get these on the mobile website pages but in the app it’s purely focussed on the item you have selected. All in all worth downloading but longer use will determine if a keep using it or whether I revert back to their very good mobile website.

Firstly I am a big M&S fan, love the brand and shop there very regularly. But their App and website I feel are inadequate. The app has issues with the filtering options on a page where it doesn’t respond to what you choose? When it eventually does, if you then select to clear the “filters” it doesn’t do this and continues to default back to the last filter option you chose. Very frustrating. I also don’t feel the “search” functionality is as responsive as it could be with the options it returns? Plus, all of the merchandise/items that are available in store, are not always available to view online or via the app- it’s more limited. The app freezes a lot, especially during sales and Sparks Card events such as 20% off (like tonight for instance!) please get this right M&S, it’s so disappointing.