Lynkd

We'd love to help you out, can you contact us at support@lynkd.com? We'd be happy to help you create your account and make sure you can log into your device so you can get those alert notifications working!

Ed, We should have been more clear what would happen when you update your GunBox. When you do a major update to a GunBox like you did, it removes all tags, combinations and fingerprints. This is expected behavior and we should have made sure you knew that would happen. With the latest box firmware you only have to press the shield to wake the box up if it's not plugged in. (this is a new feature). Having you wake the box up by pressing the shield when the box is not plugged in extended the battery life from a few months to a year and a half!! There are a lot of ins and outs to how the box works, I hope you'll send us a message at support@lynkd.com so we can help you get all your new features working like the internal LED light and tamper notifications.

We're sorry to hear you're having trouble! Keep in mind that you use your account password to log into the app and then you have to log into each device with its pin the first time you connect to it. (after that the app will log into the device for you automatically.) You can find the default pin in your user manual. If you have any trouble at all, please contact us at support@lynkd.com.