Lulu & Sky

They are prompt with their customer service, clothes are of good quality too. Delivery is fast. However the quality of shoes they sell is really bad. Also this app can easily win the prize for worst app of the decade(iOS). Half of the images/options are not even visible. And that is something that they have not tried to fix. Instead the app keeps ok deteriorating every week with some or the other functionality not working and it goes unresolved. Many times I have not made purchases because of how bad the app really is.

I've been shopping with Lulu and Sky for about 6 months now and I can be nothing but satisfied. Everything this app provides is par excellence and beyond praise. The delivery timing, the packaging, the product, and the other facilities available makes it the best shopping app ever! I've never had a bad experience with Lulu and Sky, in fact, it has always been above what I had expected. I've never ever had such a great experience with any other shopping app, it's just Lulu and Sky which provides such excellent service! Hope you'll maintain this in the future too! Cheers xx

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Although the dress I got was pretty I didn’t receive the other product when I have paid for both. Also even after complaining they are telling me that they have sent both the products in one package seriously 😑 I didn’t receive the other one and I am very very upset moreover I have to take out time and what the hell man I am just very very annoyed now. Guys pliz do keep cctv camera while packing and then show us that footage. Still angry because they are refusing to send the product or give a refund 🤬 and yes it’s been months now and still didn’t get any proper responses In fact they blocked my number. Never ever order from this website

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I can’t add new products in to wish list. It doesn’t show any products which I have already added to wish list. My wish list shows me blank. Prices are not shown in to cart. Filter doesn’t work. Scrolling doesn’t work, not refreshing new products on scrolling down. It doesn’t show any name in menu. You shipping policy is to deliver products in 2-4 days but I had order the products on 2 November 2019 and got the parcel on 18 November 2019 and delivery done after so much follow up. I had call to customer care. I had mailed 2-3 times then after they delivered my parcel.

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I ordered a pair of heels from this app, and the heels weren’t delivered on the given date... so I decided to call the customer care for several times in fact for days....yet I didn’t receive my order.... so I decided to call them again, but they just didn’t pick up my call even after calling them 10 times. After 9 to 10 days I received my parcel and finally after opening the parcel I received a wrong product. I mean how can you guys deliver a wrong product? How can you be so careless? So much of issues were faced throughout the process of receiving my order... such a disappointment. I hope after reading this no one orders anything from this app.