LOT Polish Airlines

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Tylu dobrych informatykow w Polsce a aplikacja LOT-u is poorly designed and hard to navigate. Edit option does not work properly in personal contacts. Does not keep your reservations in memory. I suggest you guys look at United for example how it should be done. I was really looking forward to this app but was disappointed.

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I am At jfk on 6/5/19 and inserted that info into app to see if flight was on time, this was around 9 pm, flight was at 10 Pm. Results shows ‘cancelled’. I ‘panicked ofr a second ‘ and then played with the app. Bottom line, that was yesterday’s flight that was supposed to leave jfk on 6/4 and arrive at Warsaw on 6/5. Moral of story: this app appears to be based on ‘warsaw time’. A bit confusing at best, and probably ‘stupid’. I will leave the Polish jokes to others. It gets better: my flight is actually delayed, but no time provided in app, so I do not know whether we are delayed by 30 minutes or 2 hours, and therefore cannot tell whether I will make my connecting flight in Warsaw. LOT app has a lot to learn from the AA app.

So I am browsing to find a flight and I want to buy business class seats. I selected 2 seats with half of the business class empty. When I wanted to pick the 3rd persons to seat the whole business class was full! That's very strange just in a couple of seconds the business class is full???? Please make sure that not so many people can pick seats at one time! So the person that's ordering has enough seats for everyone that they are paying tickets for! Otherwise, than that the app is good I will be deleting it and maybe get United, Lufthansa, Or British Airways to get me to Poland.

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I don’t know who is the developer of this app, but for sure they don't know anything about coding. I am a coder and I can tell you for sure this app has thousands of bugs. You can’t do anything in this app nothing works correctly. Same with their website. I hope this airline will fire this developers and hire someone better who knows how to build a working app.

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This is probably one of the most painful apps I have seen. You cannot properly update your data, it would not take any date for a passport. Upgrade/bidding is broken. Unfortunately Lot’s online presence is still behind the major airlines, which is not great considering that those guys are not Google either.