Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Potholes that need filling, barking dogs that need quieting, and graffiti that needs removing can now be reported using your iPhone with the launch of ASK Longview's new mobile application. iOS users simply open the application, select an issue, take a picture, and submit. The application picks up the exact location and sends the issue directly to the Longview staff member who can fix it. The GPS and camera features built into your device make it simple for residents to alert City of Longview officials about a variety of issues around the clock while they're mobile. Residents will know their issue went to the right person without ever going to an office or sitting down at a computer, and they can also receive status updates on those issues. This improvement in customer service allows previous time-consuming visits or phone calls to be handled on the go (mobile) or via the web. The application can be downloaded by searching for ASK Longview in the Apple App store or by going to the City's website at www.mylongview.com and clicking on the blue ASK Longview button. There is no charge to download the application.
