Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Livi lets you see a GP by video from home, work or on-the-go – 7 days a week. Get an appointment within minutes or book up to 3 days ahead – all from the comfort of your home. Appointments include same-day prescriptions, referrals and sick notes if you need. OUR GPs ARE HERE FOR YOU - See a GP the same day, even outside of practice opening hours - Have your appointment anywhere in the world - Get expert medical advice - Get prescriptions delivered the same day to your local pharmacy - Get a specialist referral - Renew a prescription High-quality care is available to anyone in the UK, whether you connect with your local NHS healthcare provider or use our pay-as-you-go service. Just register in minutes and see how it can work for you. TRUSTED BY PATIENTS We’ve seen over 2,000,000 patients by video, and we’re rated 4.9/5 for a reason. Here’s what patients have to say... “Livi is so easy and safe to use. Doctors are kind and understanding.” “Talked with a doctor within 5 minutes of asking. Brilliant!” “I love this service. So important at the best of times and all the more when the NHS frontline is so overburdened.” “What would usually take days was sorted within minutes – and on a Sunday afternoon!” “Felt as though I was in the surgery across from my doctor – but in the comfort of home.” “Fantastic, it was a very clear video call and I received quick and easy information. I love how it saves my time!” WE TREAT A WIDE RANGE OF SYMPTOMS Just like a GP you’d usually see, our digital GPs are happy to offer medical advice for most conditions – although some may require a physical examination. As well as long-term health conditions, some of the common symptoms we treat are skin conditions and rashes, allergies, digestive problems, women’s health concerns and mental health problems. HOW DOES LIVI WORK? Simply download the app, enter your details and we'll let you know what services you’re eligible for. Wait a few minutes to see a GP or book for a time that suits you. The GP will call you within the app to start your appointment. The GP can then offer personalised medical advice, prescriptions delivered to a pharmacy near you, and a referral to a specialist if necessary. YOU’RE IN SAFE HANDS GPs working in the Livi service are all experienced, GMC-registered GPs who have undergone training in the latest video consultation techniques.
