Link My Pet

This things has worked great for me, but has not been without its problems. I have a basset hound and they tend to wander around, So a gps collar is a godsend. I received the gps collar as a Christmas present, and immediately put it on my puppy. It works for the most part. When she got out of the yard, I know immediately when it sent me a push notification on my iPhone that she was away. I did the list dog feature, and even though it took a long time to track her, or to get it to update her position, but when I finally got it to work, I was able to go EXACTLY to her location and pick her up. The biggest problem I have is getting the collar to update its position, but it still for some reason immediately tells me when she is away, or back with me, or back near the hub. If it can do those things that quickly, why would it be that hard to get the real-time god tracker to update where she is? I know a lot of these things are the collar connecting to my phone with Bluetooth or WiFi and using my phones gps position to update where she is. But besides the issues I have had with updating position, it works like a charm, and has saved my puppy getting to far away by alerting me she is away. I would highly recommend this product if you have a dog who is a super escape artist like mine. I am positive that with updates they will improve the product.

All in all I highly recommend Link AKC. That isn’t to say I haven’t had issues, so don’t expect perfection, but you will experience peace of mind for your dog that tends to get loose. This app works well, but does have room for improvement. That’s where customer service comes into play and they have exceeded expectations! I was having serious issues and customer service and IT worked together to monitor the issues and work on fixes for future app updates. The communication I received from Link AKC was just about as good as anything I’ve ever experienced from a customer service department. I would like to see WiFi integrated in future releases, but my guess is someday that’ll come.

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I usually don’t leave reviews unless I am stack with something and looking for improvement. Unfortunately I paid for 3 years of service and that was a mistake, when I simulate loosing my dog moving away from home base app is looking for my dog for 10 min then it crashes, in 10 min dog will be gone in normal circumstances. When I finally start tracking the dog the app will have to be killed and reopen every 2 min because it will freez...it will not go to another screen it’s stack at map and will not update...I get multiple crashes per day at least 10, and no reinstalling app did not help...also I am on my second GPS receiver first one died after firmware release, and again I was without a gps tracker for my dog even I paid for service for 3 years..and no they didn’t give me free month or anything...they shipped the unit and took over 8 days to get it since it left California and I live in NY. This stuff should be replaced and shipped over night...not waiting over week.

I think a lot of people are confused how to use this product. It’s a GPS tracker with a paid subscription. The tracker will not trigger if the pet is close to your phone or their base station. Which is good because otherwise you will be burning through the battery. This is more of an insurance policy should your pet ever run away. It’s also nice because you can set a safe zone where the phone will not actively tracking your dog unless he leaves. Good for the park or beach. And you don’t have to be there once a safe boundary is set preserving battery life. I definitely think this app and system works and I paid more in reward money than this system cost.

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The app crashes at least daily on opening, and the light feature rarely works the first try. When it does come on, most of the time I need to dock the sensor before it will let me turn it off. The base station will act up sometimes thinking the dog is “away” when he’s on 5 feet from the station. This has caused a panic a few times when we’ve been at work thinking he’s somehow made his way out of the house. The activity feature seems to over-count most of the time thinking he’s already achieved his goal before we’ve even left the house in the morning. Hopeful it’s honestly working, but doubtful it’s accurate. Tracking feature seems to work fine when we used it though, but overall the system features seem buggy.