Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Kounta is now Lightspeed! Want your venue to be known for seamless, error-free service? You’re in the right place. Wrong orders are frustrating for everyone involved - the frontline staff, the manager, and the customers in the queue. Worst of all, wrong orders happen more frequently when the most is at stake - during peak hours! And ambient noises from the kitchen and coffee grinders do not help. Sometimes you only get one chance to impress a customer. So, save yourself and your staff from the risk of less than ideal service with the simple addition of Lightspeed Display to your venue. Lightspeed Display empowers your staff to get the orders right no matter how noisy and busy the venue gets. How? By showing the order on a screen facing the customer. This way, the customer can review the order in real-time, while the staff keys it in. 5 reasons you should use Lightspeed Display: 1. FEWER ERRORS, MORE PRODUCTIVITY Your staff’s time is precious. So why not maximise their hours? Fewer errors mean more time for other tasks and serving customers. 2. ADD PROMOTIONAL FLAIR Just like that, you’ve got another screen to showcase your promos, new products, or your brand. 3. CREATE A BETTER PAYMENT EXPERIENCE Showcase your payment options on the welcome screen and show customers the status of payments in real-time. 4. YOU DON’T NEED EXPENSIVE HARDWARE An old phone or tablet iOS device you have lying around could already be good to go, just check requirements. 5. SET UP IN MINUTES Install, pair, and you’re all set. Really. In order to use the Insights Live mobile app, you must be subscribed to Lightspeed Hospitality POS (formerly Kounta).
