LifeCubby Family

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We downloaded as our kids’ preschool uses it to keep parents up to date. We pay $40/child/year to use, and I can honestly say that I don’t know if it’s worth it, as sometimes the app is slow and unresponsive and I have to restart several times before it works. Added to that, if doesn’t play the videos uploaded by the teachers for us. And it never has in the almost 1.5 years that we’ve had it. While we understand that we “have” to pay, it would be nice if regular updates were at least provided. In this day and age, it’s a tad ridiculous to know that at the end of it all, we’ll be paying $400 for the app with important features not working or addressed

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The app feels and looks very outdated...pictures are occasionally stretched. It needs to be updated

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I’ll update whenever this gets fixed but this app loads so slowly from view to view. I’ve got an iPhone XS and have 4G cellular and 1Gb speeds at home. Not sure why it takes a while to load from screen to screen. Also, all your form inputs disappear when a user is on dark mode for iOS. Example, if you are picking a time - the hours and minutes values disappear and you can’t see what you’re typing. Plenty of people are now using dark mode regularly on their phone. Let me know if you are contracting a product designer. I would love to redo the UI and UX of the app to make it seamless for both parents and teachers.

LifeCubby is a tool that I utilize when accessing updated information about my childs PreK experience. The online portal is easy to login/setup a profile and use. The information is easily accessed on a main screen and I appreciate everything that it allows our PreK to post. It does get confusing when posting comments, and trying to locate replies, but so far I have been able to ‘track down’ a comment, though I shouldn’t have to. Now, while the online portal is simple for the most part, the Mobile App is a bit clunky. It runs slow, times out/freezes, and looks different than the online portal. I work for a company that develops everything in house for our software, so I know that these things take time to clean up, and it takes even more time to push out prioritized updates to the app. I would encourage to keep working to get it right. Having a mobile application is highly recommended especially for a resource such as a PreK/busy parents, but LifeCubby hasn’t quite got it right. Yet!

Pro: I love seeing the check in/ out times, their meals, and lesson plans. My favorite, of course, is the observations (pictures) - getting that push notification always brightens my day. Cons: The push notifications needs to be improved. Is there a way to customize what you can be notified on, within the app? I only get them for observations and check in/out - and not even consistently. I would love it if I could get a push notification for things we need to bring in (e.g. diapers, wipes) or comments left by teachers. I don’t always remember to check the bottom of their daily reports and miss these things.