Life Alive

In the app there needs to be the option for add in’s or a place where we can write in a substitution. For example, if I want my smoothie to be made without rice milk (the option is given) there is no way for me to let the restaurant know I want almond milk instead. That would make this app perfect.

I use this app all the time. I am a frequent online food ordered and I have yet to see an app as easy and accessible as Life Alice’s. It’s seamless to order online and pick it up in store. The presentation of the food is almost too pretty to eat..but it’s too delicious not to. Their banh mi is not to be missed. You’ve got to check these guys out. They’re doing it right!

response required

There was no chance to review my order and make any changes before I placed it. I thought I placed the order for 7pm, but I accidentally had the time set to 7:30pm. After the order was placed I couldn’t edit it or cancel it, even though I noticed the mistake instantly after the order was placed. There was no way to contact the store for help through the app or a place to leave feedback. That’s why I’m resorting to my first ever negative review of an app on the App Store.

I love life alive and I love this app… Thanks for making it happen… You’ve made my life so much better. This is about the best food out there… I just feel so healthy when I’m done… Like a spa from my insides…thx For getting me in and out so much quicker… Your app really works

response required

Unable to modify the bulk of the bowls you’re ordering. For example, I tried removing tofu and the sauce in my bowl. Well then it told me I still had to have 9 ingredients. So I though, okay, I’ll double some other ingredients....NO. That’s not an option. You HAVE to select all the main ingredients. Able to choose your grain, able to add things like egg or avocado, but unable to subtract items you don’t want. Same goes for their website. Needs a lot of work. The food itself was great but the app doesn’t do what it needs to do. Also, nowhere to type in “special instructions” or “notes” regarding your order. not super pleased as I picked out all the tofu last night.