LEO Ride - E-Scooter Sharing

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This is the only scooter that gives me constant issues. Bird, Lime, and Wind are all significantly better options. This time, I started a ride, and the scooter unlocked but it didn’t register on my phone. So therefore when I got where I needed to go, I couldn’t lock the scooter to end the ride. It’s still charging me as I write this. I hope customer service will resolve it but I will try to never use this service again. I’ve had numerous other lock/unlock issues in the past, and once the wheels locked while I was mid-ride and I went flying over the handlebars. This is the worst scooter option you can find.

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Had a precious 8 percent of battery and was desperately trying to get home, tried unlocking a Leo for the first time and got the loading screen numerous times while I watched the percent of my battery go down and down hoping it would work. Sadly it just returned to the map every time. Spending my last 2 percent of battery writing this review just to show how disappointed I am and how I won’t be using them again

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I’ve used this app three times. The first two times the throttle on the scooter didn’t work at all, so I took the charge and locked / reported the scooter with zero resolution. My third and final time I’ll use this app was tonight and the scooter had a motor that would go maximum 2mph. There are THREE other scooter apps in this city and they all work fine with reliable upkeep of the hardware. Why can’t Leo get it right?

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While the functionality of the Leo scooters are superior than most other competitors I’ve tried, the app has numerous bugs including the inability to lock my scooter properly. In such scenario, the Leo app kept showing the “Locking” screen UI for 3 days. Overall, I wouldn’t give it second thought and I’d use another scooter.

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Working bad