Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.8
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
LEFA is a shuttle requesting application that connects drivers and passengers. Passengers are required to register in the application by entering a valid cellphone number and email address. It allows riders to request a shuttle by simply entering the location to which they would like to be transported to. LEFA operates in various suburbs in Windhoek, to Hosea Kutako International Airport, safari lodges and game farms surrounding Windhoek. LEFA provides convenient cash and cashless payment options to passengers. LEFA allows passengers to view a driver’s profile picture and vehicle’s details before the ride as well as the ability to track their requested shuttle in real-time once the ride has been confirmed. Passengers are given the opportunity to rate the driver and help LEFA improve the service.
