Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Lazada's "ALWAYS THE BETTER PRICE" concept will bring more happiness and satisfaction to your life with every purchase. Enjoy awesome offers everyday with free shipping! Start shopping now and save more with mega deals and discounts! Featured updates 1. Free Shipping 2. Vouchers for First Orders 3. Money-saving shopping in CHOICE 4. LazFlash Deals What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase! AUTHENTICITY GUARANTEED LazMall – Lazada's flagship offering for branded products ensure genuine and authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – directly from brands to you. Enjoy 10,000+ Global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more. FIRST ORDER BENEFITS Get exclusive discount vouchers for your first purchase*. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app! *T&Cs Apply SECURE PAYMENT Pay securely through multiple payment options: 1. Cash on Delivery 2. Lazada Installments 3. LazWallet 4. Secure Bank Transactions APP HIGHLIGHTS 1. App-Exclusive Notifications for Daily Offers, Deals, & Discounts 2. Personalized Recommendations of Products, Categories, & Brands 3. Full-scale Search Filters by Category, Brand, Price, Rating, Color, and More 4. Customer Ratings & Reviews 5. Q&A for Direct Customer – Seller Interaction 6. Order Tracking 7. Fast Shipping 8. Log in via Facebook and Google 9. Sharing via Facebook, X (Twitter), Whatsapp, and more PERSONALIZED RECOMMENDATIONS Shopping is made easy for you. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU. BUYER GUARANTEE Check out the product reviews, see the seller ratings, and CHAT WITH SELLERS directly! Dissatisfied? Simply return for a full refund via the simple returns policies. LAZFLASH & VOUCHERS Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day. BEST CATEGORIES Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more. ***Most Trusted Online Shopping Destination in Southeast Asia!*** Indonesia Marketeers 2017 – Best WOW Brand for E-Commerce Thailand 2016-2017 Marketeer No.1 Brand Thailand – Online Shopping Singapore Asia One People's Choice Awards 2015: Top 3 E-Retailers Philippines Readers Digest Most Trusted Brand Award 2014 – Gold Standard Countries supported Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam *DISCLAIMER* Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to help@lazada.com with subject AAV so that we can put an end to this.