LaRosa’s Pizzeria

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It’s March 16th, 2020, and as we’re all in Coronavirus HELL, I just received an email from LaRosa’s about how to go about ordering from them since their dining rooms are now closed until further notice. Anyways, I was like, “that’s weird, why don’t I have their app on my phone”, then as soon as I tried logging in over and over, I remembered why I deleted it awhile back! For such a fabulous restaurant and a staple in the Cincinnati community, it’s mind-boggling how they can have such a terrible app! With 99% of the population out searching for toilet paper, you’d think LaRosa’s would like to feed these nutjobs and make some cash! But more than likely they can’t login to place their order!! Oh...and it might help if the app would get an update more frequently than every two years!!

I don’t care about the app. I just wanted the LaRosa’s emblem and badge on my phone. It brings me comfort. Not to mention I need anyone looking through my phone to know who is #1. - After God, my wife and family of course. Buddy Larosa is my dude! He doesn’t know me though. -Fun fact: My sister used to be friends with a niece of his. Best pizza and if the company ever goes down, I’ll never eat pizza again. They serve Modelo if you eat in- very cool. I’m done with having kids but if I ever get a pet it’s gonna be named Buddy. Especially since my wife said we would name our dogs “who and Dey” but she lied that’s not their names now. The only reason I haven’t got the L tatted on me yet is I’m worried it would go viral and I’d be awarded pizza for life. I can’t be trusted with that kind of a gift I’d blow up and my body would have to be donated to science. Get the APP

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When you move around the app it’s not intuitive, doesn’t show prices on some items until it’s in your order. The address I had to select had the wrong city name. You should be able to choose the correct city. There is lag time when you choose or click on something and when I tried to send feedback through the app, and I hit submit I had a message pop up that said the website I was trying to go to doesn’t exist - broken link. You should be able to open the app on an iPhone or any phone that has the capability for biometrics- fingerprint, etc. This app is in serious need of an update.

I love LaRosa’s and I find use of this app mostly positive but I do have some recommendations. At the moment one comes to mind though, Apple Pay. I think adding this feature would boost efficiency, and bring more customers in. Since Apple Pay utilizes credit and debit cards stored locally on the customer’s phone it offers easier access to customers without a profile since no credit/ debit card needs to be entered. Further embracing digital technology such as this is necessary to stay competitive. Again I love LaRosa’s, a Cincinnati staple!

Does the interface look a bit dated? Sure. Does it work just fine? Absolutely. Had my account made and order placed within five minutes of searching for the app. It was straightforward, easy to use, and seems to have worked correctly on the first try.