Landmark Credit Union Mobile

Love this app for bill paying and banking and everything !! Paid bills for the first time following the latest update. Had to re-submit several amounts due to very sensitive keys. DOUBLE CHECK YOUR AMOUNTS BEFORE HITTING “DONE”. I am certain duplicates of numbers or even triple numbers appeared when typing in a single digit- even perhaps when hovering over number. Hope this can be resolved with the next update!

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Some days when i get paid, every time i log in it gives me an application error, i try a few times, get frustrated, and give up. Currently i haven’t been able to see my account information for 12 hours and i just got paid, i need to know my balance so i can figure out my finances and what i owe for bills and what i will have left over. I also tried logging in on my laptop, it’s telling me my information cannot be displayed at this time. Absolutely ridiculous that I can’t check any of my account information without calling the bank, I have classes today up until they are closed and then i have work, so i guess i will just have to keep trying until i’m able to call tomorrow. For now the rating will stay 1 star because i have dealt with this issue multiple times.

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I wish I could do negative stars. But anyways, I think it’s a great app because it’s easy to use and understand. My favorite thing about it is that it tells you how much you have and also tells you how much you will have with a pending transaction. Well, that happened with me where it took out a pending amount and told me how much I would have left after it was approved. The transaction was approved today and now I’m missing $46 because according to landmark “I didn’t have the money for it.” Ok, but the app told me I would still have $46 left over once the transaction was approved. So where’s my money?! I’m already struggling as it is to get food on the table and pay bills. So why is my hard earned money being taken away from me?!

the app is great but with the credit card account page it is not easy to read. the debit card and my saving accounts are super easy to read, i can actually tell where the money is going because of how detailed it is. but with the credit card page it will turn into a website thing and it’s hard to navigate.

For the most part I really do love this app but lately there has been a problem with it that I find very inconvenient. If I notice I’m low in my account and want to transfer money over for a purchase or whatever it will tell me they are unable to display my information at this time and please try again later. And for the entire day you can’t do anything. That’s extremely annoying and inconvenient. That would be my only complaint.