KTM MY RIDE Navigation

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I really really really hope that KTM does a complete overhaul on this app and get this right. It’s very frustrating that you pay 20K + on a motorcycle then you have to purchase the app separately which is not an issue but it is when you know the app can be better. I would like to see the app interface with the motorcycle faster and I would like to see the apps default settings change. For example the app is set to avoid the highway by default. I’m going to give it 2 stars for now bc I believe they can make this right and be in that 4-5 star range.

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1. Display is very slow to update . Unlike using other gps mapping apps I can often go past a turning point or exit before the app updates that I was supposed to turn there (like if it’s without a few hundred feet of a previous turn) 2. Display on TFT sometimes hangs and doesn’t update without indication that it did - it’s like it looses Bluetooth connection but then suddenly will reconnect perhaps miles past a direction change. 3. In general routing is less reliable and optimums than other apps like google maps. 4. the directional arrows don’t show enough detail especially on highways with multiple exits 5. for some reason KTM has chosen to use Highway names that don’t appear on signs rather than interstate or highway numbers (eg veterans highway or Ronald Reagan freeway) 6. The map updates are not segmented and only delivered in large packages making updates take a very long time and almost impossible to download unless you are on a very fast WiFi connection. 7. when using the navigation there is no display of phone battery power or signal.

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Bought bike new in July last year , downloaded app and worked good for 1 day . Since then it no longer will connect to the bike. Says no bike listed. My phone is till connected , shows my battery and signal. Tried repairing , deleting app, deleting phone , restoring , new install and a whole new phone. App still will not connect to bike , still says no bikes listed. Stupid . $20k Motorcycle with GPS navigation as advertised and it doesn’t work . FALSE advertisement . Dealership says it’s a software issue with app developer. I have since contacted an attorney since KTM falsely advertised GPS Navigation which was the selling point of me buying this their product.

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Buy the 1290 with the TFT display because it is a wonderful bike! Save your time and money and avoid the app. Among its many flaws, fully covered by all the reviews, let me add that the app will not stay running on my iPhone X. In the app’s map mode while driving the screen goes black as per my iPhone settings. Within the app and with settings there is no way to have the screen stay lit. Other maps offer of this setting choice but not KTM. As a result this app offers no value for navigating while driving the motorcycle. What a shame that such a great motorcycle company is willing to put out such a poor interface!

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Purchased a brand new KTM Duke 390. One of the main reasons was the my ride navigation- so I could leave my phone in my pocket and not have it exposed. The app has never worked, and the dealer can’t figure it out either. My phone says it’s connected, my bike says it’s connected, but the app fails to show this. As a result, I am unable to use directions when I travel. When I click app support on the apple App Store, it takes me to KTM’s FAQs in their website- which is not helpful at all. I feel ripped off. If I could give this app 0 stars I would.