كريم - مشاوير وطعام وأكثر

It’s so ossum a service that they provide every time and minding my nature of work I may sometimes have to go from one end of the city to another where there’s no much of roads temporary closed or down for infrastructure development work but Careem always knows it and takes us through easiest and reliable way !! Always reaches us in time and drops off in time .. The cars are mostly well maintained and the drivers so far are par excellence in behavior and customer service when compared to all other competitors in the place ..

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The application is a very good app. However, the customer support is HORRIBLE. It is very hard to reach customer support and almost impossible to get a response back. I was subject to a FRAUD transaction. I tried all possible ways to reach Careem’s customer care. After several emails and guessing o email addresses, all what I received are standard generic response that they are looking into my dispute. Have not reached a resolution for over 50 days. I noticed that my name and phone number in the app have changed to the name and phone number (of another country ) of the person who committed in fraud against me. Given the bad customer support, if you have to use Careem, pay in CASH. Do not intrust them with your credit card information. Update status: After 150 days, still nothing from Careem. I managed to get my money back through my bank. It transpired later, that Careem had a major security breach that affected many other customers, not just me. One would expect Careem to apologize and try to fix things and gain customers back. None of this happened. They don’t seem to care about their customers or growing their customer base. To potential customers, beware. Never share your credit card information with them.

I was using uber for 3 years now im starting using careem it look good honestly and cheaper for me the only improvement i wish is about multi destinations u have to add that guys please and improvement of the map when u waiting for ur deiver coming the screen and the car freezes and u found him that he came and waiting for you in ur location but still on the screen shows that he is far about 2 minutes so i hope u see this message guys and good job

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Careem always shows one rate before you starts your journey and when you reached your destination it shows another rate. Like from city center to Najma it shows 12 to 15 in pick hour but when you reach it will always more than 18. Every time i tried careem it happed with me. And also there was an offer in Ramadan Careem Cash back. They said i will get cash back after Ramadan but after one month of EID i never got anything also tried to contact with them but they denied it. #ShameonyouCareem

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I paid cash but the money from my wallet was taken also. I paid extra cash so it will be added to my account but until after 4days its not posted. I called customer care but it just said that i can be helped through the app. I sent an email 3days ago about my missing money and until now no reply at all. Since their partnership with uber, their package has increased by 10bucks!😱. The app wont allow me to sccess anything unless i rate the last captain From my booking. The rating screen id just blocked and no option to skip rating him just to book another ride or even to check my wallet