Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
5.0The KNA 365 app helps you stay connected to the Kentucky Nurses Association. Users can: - Join the Association - Watch OnDemand Learning Videos - Keep up with the latest news and Events - Stay connected with KNA's Social Media - And more!
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)