KKday - Your Travel Companion

After reviewed other travelers’ good experience using airport MRT to Taipei city, my husband and myself purchased KKday’s round trip MRT vouchers as way of transportation from Taoyuan airport to Taipei city. It’s inexpensive, fast and convenient. We arrived Taipei main station then switched city MRT, pretty easy to figure out our way around, if you have any doubt there are information office for inquiries. Our only complaint is our fly arrived to the airport at 4:55 AM, KKday’s ticket office don’t open until 7 AM. We have to wait around for quite sometime, it will be more convenient if they can provide off time voucher exchange place 24-7.

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不要指望KKDay的客服電話能接通、提供嗎及時協助，以及不要指望提前24小時還能更改或是取消退款。I just had my first experience in using KKDay service, a really disappointed one. In short, don’t believe people may get real time customer support after purchased, in case when you need it most. Also, people need pay close attentions to the cancellation policies which you might think people may cancel or change services even more than 24 hours ahead. Anyway, it’s just another turn-off travel service App w/o much true value, in my opinion.

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I have been trying to book an experience ticket to Universal Studios Japan on the site. I tried to use three different cards and it always say “payment failed” which can’t be possible knowing I have sufficient funds in those accounts. It’s very frustrating because I want to book with KKday because I hear such good things.

The wifi rental is really awesome and fast! I will recommend this service to all my clients when they come to Japan!