Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
2.1
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The Kenya Airways App serves as your personal travel assistant, guiding you through every phase of your journey with a focus on convenience and efficiency. Enhanced online booking experience Explore and book flights that suit your schedule and preferences using our easy-to-navigate interface. The app simplifies the process, enabling you to discover options and finalize your travel plans without any hassle. Travel Requirements Easily access essential information about visas, health regulations, and entry restrictions for your destination, ensuring you’re prepared for a seamless travel experience. Manage your trip on the go. Effortlessly modify your travel plans and stay up to date with your itinerary, ensuring a stress-free experience from start to finish. If your flight is cancelled or delayed, you can easily rebook or request a refund. Seamless online check-in Avoid the stress of last-minute airport rushes by utilizing our hassle-free online check-in service that allows you to check in before arriving at the airport, saving you valuable time. Additionally, you can now conveniently check in our codeshare flights with KLM and Air France directly through the KQ App. Boarding pass Your digital boarding pass simplifies your travel experience. Access it easily through the app, allowing for quick check-in and hassle-free boarding. Keep all your travel details in one place, ensuring a smooth journey from start to finish. Get real-time flight updates. With real-time updates on your flight, you can rest assured knowing you’ll always be informed of any changes. Our live flight updates provide immediate notifications regarding your flight status, empowering you to adapt your plans as needed and ensuring you stay on track. Asante Rewards Join our Asante Rewards loyalty program to earn points for every flight you take with Kenya Airways. Redeem your points for exclusive rewards, including flight upgrades, discounts, and special offers. Exclusive Updates and Offers Subscribe to our newsletter and be the first to know about the latest news, special promotions, and travel tips.
