KBB.com-New & Used Car Prices

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Past tense. This was my go-to app for car reviews, and over the past 4 months it is not crashing constantly, whenever I try to read information on a car. It’s mostly crashing on the newest models - eg 2020 Subaru Outback, or Ascent or Chevrolet Corvette. I can scroll through the first 3-4 screens but then it crashes every time when I get to the expert reviews section. Not happy!

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The very first thing I noticed when switching over to the "new" app was that if you want to search used cars, you HAVE to select one specific year of the car. How annoying and cumbersome is that? Price range, vehicle type, year, and price should be additional search filters, not the mandatory search parameter. I mean really, when searching a used car, how can you initially know what year exactly, you want to shop for..... useless now to me

While not perfect, the new app has a much faster flow with -- seemingly -- much less intrusive ads. Selections are made once and the app allows easy backtrack to change options like model and year. A far, far better thing than the old KBB app.

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KBB is a well known name in the auto industry. If you’re looking to find the value of something, then KBB is one you’ll typically use. However, their app doesn’t really hold a candle to the name. It’s incredibly slow and not the quality we’ve come to expect from our apps. It almost feels like it’s KBB’s unwanted red headed step child. I’ll just keep using NADA or the like.

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The app constantly runs into errors that require you to either choose dismiss or retry but both options have a 50/50 chance of completely crashing the app and closing it out forcing the user to start all over. There are other apps in the app store offering comparable features that work much better with a more streamlined user interface.