Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Note: This app isn't for Kayako Classic customers: check out our other app. Your customers are more than tickets, right? Well, customer service is more than a desk job. The Kayako iOS app is designed fit perfectly into your busy lifestyle so you can deliver better customer experiences from anywhere in the world. With the Kayako iOS app, you can: Toggle between your different case views Create new cases and reply to existing ones in a few taps Build customer context by adding notes Upload attachments … all from the palm of your hand. With Kayako in your pocket, you can get out of the office and never leave your customers hanging again.