Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Meet Kapten, the ride hailing app that cares about its users! Your benefits: an exclusive loyalty program, affordable fares fixed before ordering and a local and responsive customer service. Already more than 2 million loyal customers, and more than 20,000 drivers at your service! Available in Paris, Lyon, and the French Riviera "France’s alternative to Uber” - Financial Times “The French leader in ride-hailing” - BFM CORE FEATURES - Upfront pricing starting at £5 - Seamless payment in the app - Available 24/7 - 4 min average waiting time - Bookings - ideal for your airport trips - Exclusive loyalty program - 100% of taxes paid locally THOUSANDS OF REVIEWS - “Great ride hailing app, I can’t live without it!” - “Amazing! Finally drivers who care.” - “Fast, efficient and very user friendly.” - “Great app, great service... Forget Paris taxis!" - “Since I heard about it, I only use Kapten.” - “Better than Uber, better than Bolt. Five-star customer service.” AND MUCH MORE - Check nearby drivers in real-time - Ability to let your driver know of your destination once in the car and on the trip - Receive notifications for each step of your trip - Fill in your flight number, and your driver will wait for you at CDG (Roissy) Airport, Orly Airport, Saint-Exupéry airport and Nice Côte d'Azur airport - Easily meet your driver at train stations, especially at Gare de Lyon Part Dieu, Gare du Nord and many more - Pay with your debit card or with Apple Pay - 100% of your in-app tips go to the driver - Customer service available seven days a week AVAILABLE CITIES - Paris and Ile-de-France: Paris, Versailles, Créteil, Argenteuil, Cergy, Saint-Denis, Montreuil, Aubervilliers, Boulogne-Billancourt, Nanterre, Colombes, Courbevoie, Issy-les-Moulineaux, Levallois-Perret, Disneyland Paris, Paris airports (CDG, Orly), and more - Greater Lyon: Lyon, Villeurbanne, Vénissieux, Saint-Exupéry airport, and more - French Riviera: Nice, Cannes, Antibes, Nice Côte d'Azur airport, and more - More cities coming! CONTACT - Web : https://www.kapten.com/uk - Facebook : https://www.facebook.com/KaptenUnitedKingdom - Twitter : https://twitter.com/kaptenuk - Instagram : https://www.instagram.com/kaptenuk So, where are we taking you?