JioHotstar

Good: 1. All available shows are in HD. 2. Streaming on Apple TV and iOS app are very good 3. Live cricket telecast on indian matches 4. Allows 2 screens at the same time Bad: 1. Higher subscription fee for no much content. You will feel disappointed when you find there is no live tv streaming and you cant find all your favorite shows,particularly if you come from YuppTV. 2. Apple Tv app keeps asking to activate the app every day, which is really annoying. 3. Program organization is not so user friendly and frustrating. You have to go through bunch of useless programs to find one or 2 shows that you watch. It would be great if programs can be filtered using date and have a section only for latest ongoing shows. 4. Shows won’t get added immediately after telecasted in india. Programs are available only after a day (after 12 AM EST) 5. Not all shows from star are available to watch. Particularly the international format shows like big boss. This is a deal breaker.

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I was watching this movie Iss pyaar ko kya naam doon in Africa and when I came to the UNited States I tried finding a place where I could watch it took over a year to know about Hotstar. I was so happy that I was finally gonna be able to finish watch it cause am obsessed about that show. If I can tell am their number one fan. But what did I get instead, a big fat disappointment. Am so disappointed with Hotstar right now. I subscribed and everything but when I put on the show to watch it, it was in Hindi and I can’t understand Hindi. But I thought it might have subtitles in English. But there was no option which means no subtitles. Hotstar am really disappointed in you guys. Y’all got ma hopes up that I can finally watch the show. And then y’all disappointed me. Y’all made lose hope. Y’all thought me a lesson anyway, never get your hopes cause you might not be happy about the results.

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If you ever had problem with the hotstar working, do not expect help from Customer service. They have hired most unhelpful agents who do not understand how customer service works and means. I lost of password and requested to reset giving them details about my account including purchase history, credit care information, my personal details but they said they can’t help if I cannot retrieve my personal email to which the password was going to. Unfortunately, I used an old email which I don’t use it anymore and don’t remember password, they said they will not provide me the password or reset link despite of all the credible information. It was disappointing. I have $99 subscription with them. Ultimately I was able to retrieve my old email password and access the us hotstar account else I would never be able to use $99 account.

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We signed up on this app just to watch live cricket. It runs well with nice HD quality videos but that doesn’t happen all the time. Mostly it will either have connection issues or just will keep jumping around the screens, so, you cannot even watch the whole over. Sometimes it will have chromecast connection errors. I believe their only priority is to show ads and not live cricket. Willow was much better, I hope these big companies realize that spectators want to enjoy the shows without ads chopping them down. Hotstar, if you cannot take care of live telecast at this magnitude, please give the rights back to Willow so we can enjoy the sport!

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Recent update in app removed highlights while watching a WC2019 match.. it really doesn’t make any sense.. it doesn’t give an user to go back and see what or how wickets fell etc,, even earlier that was one step better.. now it’s no point having a mobile app.. it should let users go backwards, rewind and start from some point..it should not make us wait until the game gets completed.. Developer responded stating there is a technical issue.. but it is not fixed and it’s more than 4 days. If it is for World Cup, it should’ve been taken in priority and fixed by now.. when premium is charged, service also should be at premium level..