Jeff Clark Mobile

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There are positives about the app such as delivering notifications, updates and recommendations smoothly and concisely. The downsides drag the experience into the “Poor” range. These are: no landscape mode; video begins then stops abruptly, requiring multiple touches on the play button to get through it; the offering of a tool for this high-level, high-dollar service that is substandard with apparent lack of attention to improving the app; customer service is poor; the service and the developer are seemingly unresponsive or very slow to act on the feedback offered.

As a new user of this app, I think navigation could be made more intuitive by moving the Publications and Portfolio or other applicable links from the bottom of the page to the top title area. I overlooked the links in their current locations and at first thought the app was rather limited until I noticed them. Also, regarding content, I could not locate the training materials and videos that are available on the website, even though other users mention app video issues in their reviews. Finally, in the portfolio, I noticed a difference in formatting of Open and Recent price information between our current GDX, M and TUP positions. I would prefer that all trades be formatted alike, for I was initially surprised by the price for GDX until I realized that it was an Open, rather than a Recent price as with M and TUP. Otherwise, the app adds a useful way to access some of content Jeff has to offer.

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I agree that Touch ID login is important, but at least the auto fill feature works... What bothers me more is the layout of and info available in the portfolio section. Suggestions: 1) reflect close-out instructions in the closed trades section (making the portfolio a quick summary of activity) 2) include results in the closed trades section (making it a kind of track record, useful for comparing different trades on the same underlying over time, as well as different underlyings at the same time) 3) place new trades at the top (so scrolling down past old and closed trades isn’t necessary to get to newest trades) 4) have separate portfolio sections, or discrete portfolios for different services 5) hyperlinks to different sections within the portfolios (to easily access “speculative put options,” for example). Make this app as good as JC’s service.

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One of the worse mobile finance apps I’ve ever used. With all that Jeff takes in from the $2000 subscription, you’d think that the app would have hit it is out of the park. Big issues include, constant logging itself out which forces you to always log back in. If that wasn’t bad enough, it does not support Touch ID. Also, missing many common navigation and browser functions. Icing on the cake is lousy customer support. Called multiple times but was put on hold indefinitely. Stand clear.....

I’m not as tech savvy as some reviewers here, and I don’t have specific criticisms about app performance or features but I use this app every day the market is open. I love getting the morning updates and it is an essential tool if you are a subscriber to Jeff Clark’s services.