JapanTaxi

JapanTaxi is definitely built very well for the country it serves! Being able to provide fixed fare determination in major cities is a pretty good seller so that you’re not digging for cash and you know exactly what you’re paying! The only thing I would say, especially for foreigner and visitor’s sake, is to have a basic understanding of Japanese or prepare to show your driver the app and the destination address in Japanese or landmark name. While they’re not required to speak in full English, you should be prepared for some drivers with a lack of using it. This goes without saying, the more remote, the more you’ll need to know. This app DOES go pretty far… even in the middle of 静岡県 (Shizuoka Prefecture.)

So I did a trip to Japan the past couple weeks and this app was useful... at times. It does work despite what some of the comments below say. I think the biggest issue that not enough company’s in Japan are connected with this app as of yet. So when people are looking for a taxi through the app they won’t find one because they aren’t near anywhere that has an japantaxi supporter taxi. I used this app in Tokyo and in Kyoto. I used this is Kyoto and the app worked great for me. Each time I used it I was given an estimated time of when my taxi would arrive, which wasn’t long usually and I could even see a small taxi icon on my map showing where the taxi was in real time. There was at one point where it searched in Kyoto and told me no taxis were available, but then 5 mins later it was able to get me a taxi. I think it just literally was that all the taxis were taken at that time and not a fault of the app. If taxis are full, taxis are full. I only tried to use the app once in Tokyo and it gave me the message that it could not find any taxis in my area and I believe it was the same reason as it was in Kyoto. So I think the app has potential and can be awesome when it works. So I say if your going to Japan it’s worth getting this app because it can work. I think it’ll only get better as time goes on.

I would say this is the worst taxi app that I’ve ever used. I am not sure what is the backend for this app but it is the slowest app ever. It takes forever to open the app. Most of the time it is easier to stop taxi on a side of the road than using this app. Very frustrating.... The only positive thing that going for this app that most of the taxi drivers in Japan dont speak English, therefore this app can help one to get from point A to point B without long discussion with driver. I wish Japan will get real UBER and not premium.

We have been in Tokyo for 5 nights and we just found this app!! We’re from Los Angeles where we use Uber for any and all needed rides, we were lamenting the fact that there is no Uber-like apps UNTIL we found japan taxi. It has been so easy to use, we input our airbnb address and our taxi came, it’s cool that you can pay through the app Thank you for creating this app! I wish we knew about this from the beginning of our trip.

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A major flaw in the software: you can't choose a seven-seat vehicle, and the uber software is free to choose five or seven seats. I need the driver to pick me up from the hotel lobby to the airport. When I enter the name of the hotel, the departure automatically changes to the address. The driver just waits for me by the side of the road in front of the hotel, but does not drive to the hotel lobby on the second floor. I can't text the driver to the hotel lobby on the second floor. There is no driver's phone on the software. I can't contact the driver. The phone on the software is from the taxi company. The line has been busy all the time. The software is really not easy to use.