iVMS-4500 lite

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This app is spotty at best. The developer can’t seem to keep it bug/glitch free to save their lives. As soon as iPhone software updates, the app is useless and it takes them a long time to catch up. I am glad my main receiver box records endlessly on a loop so I can review any questionable activity but when I want to watch my farm and the animals in a live feed, it never seems to work. Even logging out and back in and at worst, reinstalling the app never works. Honestly, it’s worked MAYBE 1/2 the time we have had it installed (3 years now). I also have the newest iPhone models that are always up to date. Currently running an iPhone XS Max on 12.1 software. The cameras are nice! But they really need to catch up with phone software and pushing it to peoples devises... we PAY for the live feeds!

First, you shouldn’t even be calling their customer service. Call your installing dealer, or find one that knows what they are doing. Second, your review is absolutely ridiculous, and you really need to read the user manual of your device sometime. You shouldn’t have to call crying to Support because you are unfamiliar with how to use something, in fact, you shouldn’t even be allowed to. There should be a minimum threshold of understanding for ANY aspect of life before you get to throw your hands up and act like a toddler. Now, onto the HikV- app, sure it’s not quite as pretty as the Nest App, but hey, glad it’s not a Nest Cam. Hilarious those were hacked last week and they directly denied it while accidentally acknowledging it. 😬

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WE DON’T RECOMMEND ISING THIS APP, NOR A SECURITY COMPANY THAT USSES ONLY THIS APP. This app is horrible!! And We don’t recommend a Security Company that uses this app. HIKVISION customer support is closed on the weekends, so o finally got customer service today Monday. I was out of State during the weekend and was advised by neighbors to look at our cameras. We also received a phone call from a police officer asking us to send footage. How bad did our security company look when HIKVISION app wasn’t working. So HIKVISION just told me that they were running an update all weekend, and In fact it will take about two more days to finish. I can’t believe HIKVISION would do that intense of an System update without advising their customers. And how stupid is it to do on the weekend when they have zero customer support available on the weekend. HIKVISION disrespected every customer on this weekend and several days still during g the week that uses their app. AND THEY DIDN'T SEEM TO CARE.

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Zero stars! This app needs desperately and has needed an UPDATE for months! Constantly FREEZES on the iPhone during live and playback! Shuts down my phone for several minutes making it UNUSABLE!, then I have to go to the IVMS “Devices” in “Setting” click on my system and and “Start Live View” to reset cameras and bring them back! Also, on the iPad. Can’t view all my 14 cams on live view on same page. Once you click on a camera it crashes! This has been happening since your last update LAST MARCH of 2019! My devices both have latest iOS 13.1.2 updates! Not my devices! Your buggy app. Read your reviews, give a cr** for the users and fix your bugs already. Geez!

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I have been using this App since last 8 months and had really bad experience, Most of the time, when I to login- enter my user name and password and hit on “ Start Live View”, it redirects to screen where we see video and then nothing happens, no video at all ( some times video does appear but most of the time video does not appear), when I go back and realize that I am no more login to my user id but in some other user id with name - 3dncib ( all the time) and even after logging out from this user id and re login to my uswr id, it does not work. Hope this review will be read and some fix will be done to the application and the I will update my review and rating. Thanks