IP Pro(VR Cam, EseeCloud)

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I’ve always signed in with my Apple ID and now it isn’t letting me. It keeps telling me “failed to sign in.” I’ve never had this problem before. I’ve deleted the app and installed again to see if it’ll work and still doesn’t. I am using the correct password and all. I even took my face recognition off to see if maybe it helped to input the password but still doesn’t.

TO THE CREATORS OF THIS APP: please please please DO NOT UPDATE EseeCloud. It is working very well. If you update it, it may stop working. For example, programmers from other companies have updated their P2P monitoring app and they have either all stopped working altogether or contain countless bugs in them. These apps include: P2PWIFICAM and FREEIP and XMeye. After their update they became really lousy. As a result, people have stopped buying 4CH/8CH CCTV NVRs that are associated with these apps. If you update EseeCloud and it stops working, people will STOP BUYING the NVR that uses EseeCloud. And that includes me. (For users, if this app works, do not update it should there be a new version. Also try not to upgrade your iPad from 10.3.1 to 11.0.3. Plus you can also download apps similar to EseeCloud like IP-PRO and CORSEE). Finally, a tip to the programmers: If you feel the need to update this app, leave EseeCloud in the apple store to let users download the old version. Then when you create a new version, call it EseeCloud2 or EseeCloud3 or EseeCloud4...etc. This gives users a WIDER CHOICE OF APPS that fit their system. Lastly, your current app is already good enough for most users. No need to update it to a new version. You have done a good job (25 October 2017).

This app has never worked correctly for me. I would say it would worked 20% of the time. I recently had a hard drive problem on my now 16 month old NVR and the Smonet Customer Service Team sent me a hardware update file to install onto the NVR. Since then, the app has worked perfectly. I try it often just to see. I have to believe the update is the reason it started working correctly. Nothing else changed. Thanks to the Smonet team for the update and help that was given to me at no charge even though the unit was out of warranty.

I like and enjoy using the app. There are lot of disappointed people in the other reviews I read but I have had a completely different experience with the app. It works well and I had no issues setting my system up and viewing my cameras through the app. I think that a lot of people write reviews when something happens and the app doesn’t work as it did in the past. They don’t give the developers time to correct bugs or fix the glitches. Then the people giving bad reviews don’t go back and edit the review they wrote once the developers fix the issues.

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This app is trash. You can only view On one device at a time. Once you launch it on a second device the other freezes. Also, no fast forward or rewind on the app. It is extremely difficult to move forward or back just a few seconds using the slider. It also takes way too long to load after each time you slide back or Forward. This company only worries about selling their system and taking your money, but have done nothing to improve any of then apps. DO NOT RECOMMEND BUYING THIS CRAP!