Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.0This is a research version of Insomnia Coach that is only for participants in approved program evaluation projects for NCPTSD. To unlock this app, you will need an invitation code from an approved investigator. Please contact your investigator if you need help.
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)
