Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.7
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The IMB Bank App provides a smarter, simpler, more secure way to do your online banking. Future-facing and feature-packed, it comes with biometric ID, secure in-app messaging, easy payment manager, pay bills with BPAY®, real-time payments in-app, multi-sign transaction security, instant service updates, loan redraws from your phone*, card management, alert management, personal details updates and eStatements. Fast, secure log in Face ID and Touch ID for easier, faster, and more secure log in. You’ll find it hard to keep your eyes off, or your fingers. Message us within the app We’ll respond without you needing to stay logged in. With push notifications enabled in the app, you’ll be notified when we respond. Set up new payees Set up and authorise payments in-app, including two-to-sign transactions. Payment requests flash up on your payment home screen, so you never miss an alert. You’re in charge. Secure payment management from your mobile For businesses or accounts that need multi-person authorisations. Set up and authorise payees and payments in the app for faster, easier payment management on the go. Name your accounts as you please in the app To help you manage your finances at a glance. Set up Pay IDs Get organised using your phone number or email address linked to your nominated account. Now you can pay, or be paid, in seconds. Easy. Instant service updates Stay up to date with scam alerts, service messages and important updates delivered directly to your app. Redraw on your loan If you have a loan with a redraw facility, you can redraw on your loan, free in the app*. So, when you need to, you can move, fast. Card management If you misplace or lose your card, simply place it on hold or cancel it in seconds Banking alert options Personalise the notifications you want to receive via SMS or email Payment limit options Reduce or increase your payment limits to suit you# Easy personal details updates When your address or contact details change, you can update them in the app in moments E-statements available Get your statements online instead of in the mail – you can view or download them anytime anywhere To register your device for the IMB Bank Mobile Banking App, you’ll need to be registered for Internet Banking and SMS 2 Factor Authentication (2FA). IMB Bank Members not registered for Internet Banking and SMS 2FA should visit imb.com.au or call us on 1300 123 164. First time Internet Banking users will need to log on to Internet Banking at least once before using the app. When first registering for the Mobile Banking App, you will be asked to provide your usual Internet Banking login details. You will then be sent a one-time security code to your registered mobile number via SMS. You will need to enter this code to set up your secure 4-digit App PIN. Once your 4-digit App PIN is set up, this is all you will need to log in to the Mobile Banking App. Your App PIN can be changed at any time from within the Mobile Banking App. Important Information *. Minimum redraw amount $500. # Daily transaction limits apply. See the Product Disclosure Statement (PDS) for more information. For Terms and Conditions of use for the Mobile Banking App please refer to IMB’s website. Normal data charges apply. Check with your phone provider for details. Consider the PDS, available from IMB, before making a decision about IMB products and facilities. Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. ® Registered to BPAY Pty Ltd. ABN 69 079 137 518. IMB Ltd trading as IMB Bank | ABN 92 087 651 974 | AFSL / Australian Credit Licence 237 391.
