IBM Micromedex Drug Info

I used to cherish this app and I’ve been using it for years and happily paying the fee. This most recent update has changed the layout/the simplicity of using this app so much I’m really disappointed by it.. I no longer can use it as a quick reference tool that was easy to maneuver .. now there’s so much to weed through and this “chunky extra” that I haven’t really found to add anything of value . Just my two cents.. I’m not sure if I’ll renew when it expires. I must say I have been a huge fan of this app for many years prior to this update and have easily given it 5 stars in the past.

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IBM took over this app from the original developer over 7 months ago, and has made no attempt to fix the problem they have created... One of the advantages of this app (mobile version) is that the medication information is constantly updated. What they don’t tell you is that ever since IBM took over, each time medications are updated (every few days), the update breaks the app and only displays one medication, no matter which medication you select. THIS MAKES THIS APP DANGEROUS FOR PATIENTS, MEDICAL STAFF, AND ANYONE USING THE APP. I am an RN, and I rely on the app for looking up drug side effects for my patients. Since the app breaks each time it is updated, someone might select Morphine (for example), but would actually be reading the side effects for Vitamin C. VERY DANGEROUS. The only way to make the app work correctly is to delete it each time there is an update, reinstall it, then re-enter your user name and password. What a pain. If medical personnel don’t know about this bug, they can do medication errors, which can affect patient safety, and risk the person’s medical license. I have been calling the developer for almost a year about this problem, but all they say is that they are aware of it. They have never bothered to fix it, which means this app is USELESS, and DANGEROUS! BUY SOMETHING ELSE THAT IS SAFE, AND ACTUALLY WORKS.

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I’m a pharmacist who used to use this app as an alternative to more expensive drug information databases. It was helpful for when I’m away from my computer and with patients or when people asked me questions when I’m not at work. A recent bug that other users have mentioned has rendered the app useless. It works fine when you download it at first. When the app updates once, it gets stuck on the last drug that was searched. The only way to look up a new drug is to delete the app and re-download. There’s also a bug where all headings within the drug’s page pull up the same information. Currently, information for the “dosing and indications” tab pulls up when you open all other tabs. The interactions database appears to work fine. IBM needs to fix this before they lose all their users. I’m upgrading to a better database.

This is the best app for medications. The information contained is curated. Other programs will have long lists of side effects that end up looking the same because the list of side effects list every imaginary side effect. Micromedex’s list is clinically relevant. It is quick, easy to use and best of all it is recognized as one of the authoritative resources for non-FDA uses of medications when fighting for PAs.

I’ve used this app for years, with complete satisfaction. I renewed in May, and one month later they notified me the app was getting ready to expire. They have now locked me out of the app. I contacted support and they resolved the issue quickly. I’m back to being a happy user.