Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.3Banking has never been easier. I&M App offers you a safe, secure and convenient mobile banking experience and allows you to enjoy unique banking services on your device anywhere and at any time. The features that you will enjoy include; - Accounts overview - Check your bank balances of operative, deposit, loan accounts and savings accounts - Local payments - International payments - Mobile money (Mpesa pay bill, till and airtime top-up) - Stop cheque services request - KRA Payment - Pesalink to phone - Manage Standing instructions - Beneficiary management - Profile management (View basic details, Add and remove profile picture) - Account to Card Payments - Deposit Account Creation - M-PESA to Bank Payment
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)
