HVB Mobile Banking

Manchmal hat die App technische Probleme und ich kann mich nicht einloggen - somit dann auch nicht online vom Computer, da ich dazu die App brauche. Alles andere top! Einfache Anwendung und cooles Design.

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I've been trying to use this app for several months now, and the endless bugs have wasted an incredible amount of my time. The perfect example is the mobile TAN, which has almost completely stopped working on the app (and yes, I am using the latest version). You enter the transfer information, and it gives you a reference TAN number that you will need to confirm, but then the actual TAN never comes through from their server, so there's no way to complete the transfer. If this wasn't bad enough, the account information you asked it to save on your transfer list isn't saved when the app fails like this, so you're right back to square one, needing to enter all the information again, only to have the whole thing fail again. Eventually you go to the branch office and process the payment manually like it's 1970, and you wonder why you're wasting so much of your time banking with HVB.

The app does what I need it to do and it hasn’t failed me yet. It’s straight forward and easy to use.

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I cannot even open the app after the recent app update. Using iPhone XR, software 13.1.2. Crashes at startup.

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Bank letter received, apptan does not allow for completing the process. App is only good for checking your balance.