HotSpot Parking

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I don’t know how Charlottetown PEI chose this app for their parking meters because it is the least user friendly, most blatantly money-grubbing app I’ve ever seen outside perhaps dating apps. As a visitor, I had to pay $10 minimum to park, plus a $2 membership fee billed annually, and had to know EVERYTHING about my RENTAL car including the year it was manufactured. It took 15 minutes to work through the sign up process and then afterwards I am left feeling angry. Some vacation experience there, PEI. I’d think your local tourism reliant economies would demand more of you. And to the developers of this app, seriously? You guys are the textbook example of bad ux and bad app design. I could write 30 pages on your mistakes.

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First, it’s annoying enough that you have to sign up with an email in addition to your mobile number, when the latter should be enough. Second, the app requires you to enter your CC by hand — no scanning or auto filling is allowed. Third, requiring preloading funds instead of charging per session is even more awful. But charging a “membership fee” on top of all that? Sorry, I’m taking my 30 minutes free parking and feeding the meter instead.

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As others have said, your are REQUIRED to pay $2 a month ($24/yr) as a “membership” fee and this is BEFORE you can even add a MINIMUM of $10 to their “wallet”. So paying $2 for 2 hours of parking will require you to add 10 bucks to the app and then pay $2 per month there after. Basically you pay $10 for 2 hours of parking (5x what it the actual price). This app is garbage. Do yourself a favor and skip the hassle and this app.

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Spent 20 minutes downloading and entering information only to find out I would be paying $2.00/mo or $20/yr for the privilege of using this app. Perhaps if you live in a city where this app is used, you may find it convenient to have it, but it’s a bad deal unless you are using it several times a week.

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No thank you. I’m visiting Peterborough for an afternoon. Its crazy to ask me to load funds to a wallet in order to pay for parking. I will never be able to utilize the funds (min $10) as there is a two-hour parking limit and parking is $1/hr. Shame on your app for not allowing Apple Pay for an exact amount.