HomeSeer Mobile

Thank you for updating the app. I’m having difficulty with adding devices to the dashboard because most of them show “gray lines” that you have to actually tap on to get more controls. Is this intense behavior? In the devices section, all the controls for each device are present. When you edit the widget on the dashboard you select which controls are present but it doesn’t matter since it still gray horizontal lines that you have to tap on. Will this be fixed soon? I have also emailed support days ago without a response.

I miss HS3TOUCH since they started requiring a design license to use it but now that I have used the HomeSeer Mobile app for a bit it looks like I can still have good control of my devices running on my ZEE S2 controller. The latest update from what I have seen so far makes the app perform much more smoothly. There is still a few seconds delay at times which I assume is the time it takes the command to get to HomeSeer server and return to the ZEE S2 but I haven’t seen any failure to respond like I did with previous version.

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None of my security systems touch a cloud system including this. I connect direct and have a valid certificate in use. Yet since day one I get “Unexpected Error. Please try again. An unexpected network error has occurred.” It would be nice if these systems, solutions, and mobile apps were designed with enough intuitive responses to help us figure out our issues without us having to go google support pages for the buried answers to our problems. Giving a general error like the one above is pretty much useless to most people unless you have a doctorate in tech support.

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I downloaded this app because it was required to activate my new HomeSeer WiFi cameras. It didn’t work, and after a week of going back and forth with Tech support inferring I was powering up the cameras wrong, I told them to try it for themselves. They said they would, and that’s the last I heard from them. They won’t even respond to emails now. The problems? The app doesn’t transfer your new password to the camera and then displayed two of my cameras with image from one. Don’t bother with this until they fix it.

There are several home automation programs out but the most versatile is Homeseer 3pro. It may be the most expensive but with the addition of HS Mobile it is now very easy for anyone to control there home. Understand having some technical expertise helps when setting it up. But mobile makes it easy to use for anyone.